Privacy Policy
Effective Date: March 2, 2026 | Last Updated: March 2, 2026
Float Shack LLC (“Float Shack,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a reservation, or interact with us in connection with our paddle board and kayak rental services in Crested Butte, Colorado.
This Privacy Policy is intended to comply with applicable federal and state laws, including but not limited to:
- The Colorado Privacy Act (CPA)
- The Federal Trade Commission Act
- The Children’s Online Privacy Protection Act (COPPA)
- Applicable U.S. data security and consumer protection laws
1. Information We Collect
A. Information You Provide to Us
When you book a rental, contact us, purchase a gift card, or subscribe to marketing, we may collect:
- Full name, email address, phone number
- Billing address
- Payment information (processed securely through third-party processors)
- Reservation details
- Waiver and liability acknowledgment information
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address, device type, browser type
- Pages visited, referring website
- Date and time of visit
2. How We Use Your Information
- To process and manage reservations
- To provide customer service
- To communicate booking confirmations and updates
- To process payments
- To provide shuttle and rental logistics coordination
- • To issue gift cards and manage balances
- To send promotional communications (if opted in)
- To improve website functionality
- To comply with legal obligations
We do not sell personal information.
3. Colorado Privacy Act (CPA) Rights
If you are a Colorado resident, you have certain rights including:
- The right to access personal data we hold about you
- The right to correct inaccuracies
- The right to delete personal data
- The right to obtain a copy of your data
- The right to opt out of targeted advertising
To exercise any of these rights, contact us at 970-251-1972 or info@float-shack.com.
4. Payment Processing
All payment transactions are processed through secure third-party payment processors. Float Shack LLC does not store full credit card numbers on our servers.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve site performance, analyze visitor behavior, and store booking session data. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, or misuse. However, no online system is completely secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill rental agreements
- Comply with tax and accounting requirements
- Resolve disputes
- Enforce legal agreements
Gift card balances may remain stored in customer accounts indefinitely, as gift cards do not expire.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When changes are made, the “Last Updated” date at the top of this page will be revised. Continued use of our website or services after updates constitutes acceptance of the revised policy.
10. Contact Information
Float Shack LLC
P.O. Box 2667
Crested Butte, Colorado 81224
This Privacy Policy applies solely to Float Shack LLC’s website and rental operations in Crested Butte, Colorado.